Parcel multi-carrier shipping software

eTower offers a centralised transport solution for carriers in your network, including parcel, postal, regional and courier types.

Integration with all leading e-commerce marketplaces and platforms, CRM and accounting systems

Our software handles a wide range of fulfilment scenarios - from manufacturing plants to distribution centres in different countries, exporters to international couriers, international distributors to shops, business-to-business (B2B), store-to-consumer, store-to-store, 3PL, cross-dock and direct shipping.

With eTower, shipment processing is automated to streamline shipment handling, provide real-time order tracking and visibility, and monitor carrier performance.

Designed for high-volume, multi-location, international shipments

eTower is built with flexibility in mind, so you can easily configure the system according to your company's business rules, customer-specific routing guidelines and regional or country-specific delivery options. With decades of transport experience, we've built eTower to accommodate the next generation of transport needs and the flexibility to handle the unknown.

Postal

Small parcels

Guided Tours

LTL carriers

Regional Carriers

Truckload carriers

eTower can be configured to follow specific routing instructions based on company or customer preferences, or to analyse all carriers and modes, comparing rates and transit times instantaneously to determine the lowest best delivery option transit rates. Carrier compliance documentation, rate updates and tariff changes are also retained on the platform and are automatically generated at the time of routing.

User-configurable business rules manager

Do you rely on staff to manually process shipments that require specific delivery instructions, such as special handling instructions, delivery windows or customer signatures? All these scenarios can be configured in the eTower Business Rules Manager for automated processing. This frees your employees from manual, time-consuming tasks and ensures that shipping rules are applied automatically, enabling fast millisecond shipping processes without intervention.

Customize or brand shipping labels and documents, and ensure rate and label compliance

Simplifying the picking, packing and shipping process for small and large volume environments, our system also includes a visual document design tool that makes it easy to quickly create customised shipping labels, bills of lading and other documents. Logos, data fields, bar codes and other information are easier than ever to add in a fraction of the time.

High transaction speeds for high-volume order management

Our solutions are designed to handle large volumes of orders, and whether your company has one or more distribution centres, we don't charge for the extra workstations needed to handle seasonal business volume growth. eTower offers transaction/parcel processing speeds in excess of tens of thousands of parcels per hour, including 250,000 parcels per day.

With decades of experience integrating our systems into many different order management systems, we can ensure that your solution is optimised for speed.

Reliability

If you're shipping thousands of parcels a day, you need to know that your system won't be down. Our uptime is over 99.9% and we are unaffected by internet shipping delays.

24/7/365 support service

Our dedicated team - who will also install your system - are just a phone call away, 24 hours a day, 7 days a week, 365 days a year.

eTower offers tailor-made support packages to suit your needs, whether you are open Monday to Friday or work 3 shifts a day, 7 days a week. All support is provided by eTower staff in the China and is just a phone call or email away. We also have remote diagnostic capabilities, allowing us to log into your InfoShip/Vx system to resolve issues.

6 to 8 month return on investment (ROI)

High volume shippers who use InfoShip/Vx know its reputation for fast delivery ROI. Our multi-carrier parcel shipping management system, combined with deep industry knowledge and experience from hundreds of implementations, can deliver a significant return on investment in eight months or less. This is due to efficiency gains in many areas, including reduced labour, improved processes, tighter integration with existing systems, reduced carrier costs and more.