What is pre alert


What is pre alert?

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After the customer delivers or the integrator arranges the flight, pre-alert will send a email to the tailgate or customs clearance bank, informing them that there is a package ready to fly to an international airport; the tailgate or customs clearance agent can arrange customs clearance, airport pick-up and other follow-up work.

What information are from Pre-Alert?

A pre-alert in shipping can help a lot. For the importer or the consignee, the pre-alert can be used for advanced planning and distribution. For the freight forwarder, it’s usually used for submission of the inward foreign manifest and the on-carriage. For the customs broker, it is used as a document to prepare import customs clearance and in some countries. Besides, it’s even used to pre-declare shipments before they arrive. This passage is telling about the shipment details that are typically found on a pre-alert.


1. Shipper-The sender/seller/exporter of the goods.

   Consignee-The receiver/buyer/importer of the goods. Full contact details are indicated on the pre-alert so that brokers and freight forwarders know the delivery address.

2. MBL/Master AWB Number-The pre-alert will also feature the MBL number for ocean freight shipments or the Master AWB for air freight shipments.

3. HBL/House AWB Number- It contains a freight forwarder’s HBL number for sea freight shipments or House AWB number for airfreight shipments.

4. Vessel/Flight Information-The pre-alert can load the name of the vessel/airline on which the cargo or containers.

5. Cargo Information- You can konw whether special trucks or trailers need to be used for on-carriage or not.

6. Packing List- All the items in this shipment can be included on the list, such as the name, weight and quantity of the goods.

7. Invoice-It can provide a list of the cargo value for each item and in total. It is used by customs authorities to determine the applicable duties and taxes.

8. Estimated Arrival (ETA)-The estimated arrival of the vessel or aircraft at the port of discharge or destination airport. Used for various tasks such as manifest sending, special equipment allocation, or shipment planning.

9. Estimated/Actual Departure (ETD/ATD)-The estimated and actual departure date of a vessel or aircraft.

10. Port of Loading/Origin Airport -The sea port or airport where the shipment is loaded.

11. Port of Discharge/Destination Airport- You can get the location of the sea port or airport.

12. Incoterm- It’s helpfule to understand the responsibility and handover of the shipment.

13. MSDS-It is used for shipping dangerous goods.

14. Additional Forms-Any other relevant shipping forms (E.g. COO, CoA, Form D, etc.) can be found through pre-alert.


Benefits of Pre alert in parcel shipping

The Pre-Alert email function supports the pre-configuration of customs clearance mailboxes & email templates, selects templates, and directly extracts flight information in the system; system generation supports manual and automatic generation of emails to be sent through templates, transferring offline work to online automatic processing, reducing The workload of mainline operations can be reduced, labor force can be liberated; operational efficiency can be improved, manual operation risks can be reduced, and online centralized mail management can be achieved.

For more information about shipping management system information and other applications, welcome to contact us, please visit our website at https://www.etowertech.com/ . We will be happy to help you out! 

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