For the e-commerce companies we work with, accurate shipment tracking is extremely important to their customers and their day-to-day operations. If you use the same carrier to ship all your products, it's unlikely that you'll have problems sharing and understanding tracking information. But what do you do when you're faced with a single order that needs to be fulfilled by multiple carriers?

Check out eTower's Tracking API.

eTower is a shipping API solution that serves as a one-stop shop for getting rates, purchasing labels and tracking packages through multiple carriers. Many e-commerce shops and platforms prefer the flexibility of choosing shipping service levels between multiple carriers, allowing them to choose pricing, delivery times and other features based on the specific packages they send. eTower helps you customise your shipping process by offering a wide range of different carriers.

Tracking data is one of the best ways to synchronise your business operations with real world activity and set customer expectations. We understand the value of accurately tracking multiple operations. Our customers have integrated our tracking API to improve customer support, improve customer experience, measure fulfilment efficiency and prevent fraud. Here are some examples of what our customers have done with our multi-carrier tracking capabilities.

Visibility of original carrier tracking numbers, updates and comments

Standardisation of tracking events to primary shipment status with pickup and delivery dates

Branded tracking pages and embedded tracking widgets for e-commerce

Valuable collaborative logistics supply chain application

Multi-currency options to help enhance cross-border trade

100% cloud-based

Free upgrades available

Free consultancy available

Improves global communications

​<h3>Monitor abnormal parcel</h3>

Monitor abnormal parcel

Monitor abnormal parcel in real time and provide corresponding solutions in time.

<h3>​API connection</h3>

​API connection

API connection, data connection and information chain sharing with various parcel delivery system ERP trading assistants.

<h3>​Tracking and monitoring the parcel path</h3>

​Tracking and monitoring the parcel path

Tracking and monitoring the parcel path, and updating the parcel information in real time. 

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