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The "last mile" is a crucial and often challenging stage in the intricate web of supply chain management. This final stretch of the delivery process, known as last mile logistics, holds immense significance in ensuring the timely and efficient delivery of goods to the end consumer.
eTowerB2C can ensure the optimized route and the fastest delivery to users while meeting the low price, making it the best choice for last-mile logistics.
The last mile in logistics refers to the final leg of a product's journey from a distribution centre or transportation hub to its ultimate destination—the customer's doorstep. Despite being the shortest part of the supply chain, the last mile is notorious for its complexity and impact on customer satisfaction.
● Proximity to the Consumer: The last mile is characterized by its immediate proximity to the end consumer. It is the point where the product transitions from the larger distribution network to the hands of the individual buyer.
● Diverse Transportation Modes: Last-mile logistics employs various transportation modes, including delivery vans, bicycles, on-foot couriers, and, more recently, innovative technologies like drones and autonomous vehicles.
● Critical Time Sensitivity: Time sensitivity is paramount in the last mile. Consumers expect swift and precise deliveries, often with options for real-time tracking and flexible delivery windows.
● Cost Challenges: The last mile constitutes a significant portion of the total logistics cost, primarily due to the intricacies of reaching individual consumers across diverse locations.
● Traffic Congestion: Urban areas, in particular, face challenges related to heavy traffic, which can lead to delays and increased operational costs.
● Delivery Delays: External factors, such as adverse weather or unexpected events, can disrupt last-mile deliveries.
● Cost Management: Balancing the need for swift deliveries with cost-effective solutions remains a constant challenge for logistics providers.
● Environmental Impact: The last mile often involves numerous small deliveries, contributing to increased carbon emissions. Sustainable practices are becoming imperative.
● Route Optimization Software: Advanced algorithms help optimize delivery routes, reducing fuel consumption and improving delivery times.
● Drones and Autonomous Vehicles: Some companies are experimenting with drones and autonomous vehicles to overcome traffic challenges and enhance delivery speed.
● Micro-Fulfillment Centers: Strategically located smaller fulfilment centres near urban areas help minimize the distance travelled during the last mile.
The last mile in logistics is the bridge connecting businesses with their consumers, embodying the final touchpoint of customer experience. Navigating the challenges inherent in the last mile requires innovative solutions, technological advancements, and a commitment to balancing efficiency with sustainability. As the world of logistics evolves, the last mile will continue to shape and redefine the future of supply chain management.
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Products
CargoWare
A one-stop operation and management cloud platform suitable for traditional trade import and export freight forwarding, such as international sea-air rail transportation and multimodal transportation, dangerous goods/big cargo and other special cargo...
eTowerOne
It is suitable for cross-border e-commerce freight forwarders and large-scale cross-border sellers with supply chain management needs, and supports one-stop overseas warehouse head-to-head services such as package collection, customs declaration...
eTowerB2C
It is suitable for the comprehensive logistics direction of cross-border e-commerce direct mail and small package logistics business, and supports operation station docking, freight accounting, full path tracking of packages...
Solutions
Order Management
eTower help Integrator to provide the shipper with convenient order service module, through API connection with e-commerce platform, ERP system and last-mile carrier, eTower achieve the order quick creation and label printing an the same time. By preset the logistics service and rate card in the shipper account, integrator can make the order process easier for shippers.
Parcel Handling
Informatization, digitalization and visualization of the offline parcel operation processing. It also supports the docking with all kinds of external equipment/device (such as Scanning and weighing equipment). Helping logistics providers to improve the operating efficiency of the parcel operation hub, and monitor some anomalies in the operation processing.
Integration Management
Logistics providers pay special attention to the overall logistics flow, authority management and data security. eTower help logistics provider to achieve all-round logistics enterprise management through the shippers management, internal users setting, functional roles control, logistics service routing and rate card control, etc.
Functions
Free Upgrade
Based on the characteristics of the cloud platform, any new features of eTower will be updated immediately for free.
Rent-as-you-go
eTower can be configured and delivered in a short time. Including all services you need. Also can achieve perfect functions on time. We will be customized according to different functional requirements.
Pay-as-you-go
eTower can quickly help companies reduce costs and increase efficiency without having to invest too much money at one time.
Ecological resources
eTower has abundant international service providers, suppliers, integrators and other open business channel resources all over the world. And has formed a complete international cross-border eCommerce logistics service chain.
Global Deployment
As one of the first aws partner network technology partner in logistics field of China, eTower has deployed servers in all important eCommerce regions around the world to help users in different regions avoid network delays.
Openness and Scalability
eTower connects with sellers, overseas warehouses, logistics providers, last-mile delivery and other links through API. Facilitating each role in the entire logistics chain to upload orders or obtain logistics progress information. It can also be customized for some special needs.
Multi-party Collaboration
eTower has the whole chain logistics order management system, which can realizes the close integration of sellers, 3PL, 4PL, Last-mile carriers, etc., so that all parties can see the orders they should handle and the work they need to process.
Stability & Security
eTower uses advanced cloud computing technology, providing top-level stability and reliability. eTower also has an independent database, which makes information security well guaranteed.
SaaS Platform
Lightweight software model, easily accessible anytime, anywhere, free from the constraints of hosts and servers, enabling seamless business operations at all times and from any location.
Unlimited Users
No limitation on the number of accounts opened, whether your enterprise has 100, 1000, or 10,000 (employees/suppliers/shippers), you can easily manage them all.
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FAQ
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