Fulfillment/Drop-shipping Orders

Fulfillment/Drop-shipping Orders

1. Users can create drop-shipping outbound orders using different methods: the eTowerOne interface, batch upload with downloadable template, or API. eTowerOne then generates outbound orders in corresponding warehouse systems based on different warehouse codes. Next, eTowerOne continuously queries, synchronizes and updates the order, such as tracking number, outbound time, actual outbound quantity, etc., until the order is completed. Additionally, eTowerOne also supports shippers to query the order status and drop-shipment information through external interfaces. 

2. eTowerOne tracks the whole progress of outbound orders, with nodes including local order created, synchronized to warehouse, outbound, etc. Besides system-generated nodes, users can manually add route nodes, all of which can be tracked on the login page for progress followups. During this process, the product inventory quantity will also be synchronized based on the inbound order. 

3. eTowerOne calculates the outbound handling fees, last-mile delivery fees, last-mile surcharges, tax, and other fees based on the outbound order and rate card, and then the system calculates and records the fees in the order details. In eTowerOne, users are able to have a clear overview of all the financial related information around each order to conveniently analyze costs and profits.

4. In the order details, users can view the operation logs of each order, to better track orders lifecycle.


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